Gaming is entertainment — not stress, not harm. rabje believes every member should play mindfully, within their limits, and with enjoyment. Our responsible gaming program is here to help you do exactly that.
Responsible gaming means enjoying gaming in a way that does not negatively affect your daily life, family, finances, or mental health. rabje believes online gaming should be a form of entertainment — not a life goal.
Online gaming is growing in popularity across Bangladesh, with millions of people playing on various platforms every day. Among them, some develop an excessive attachment to gaming and gradually begin to lose control. rabje's responsible gaming program was created to help prevent that.
Responsible gaming at rabje means setting your own limits in advance, accepting wins and losses as a normal part of play, and making sure gaming never harms your finances or mental well-being.
Rabje encourages every member to set clear personal boundaries before they start gaming — how much to spend, how long to play, and when to take a break. This self-awareness is the foundation of responsible gaming.
Problem gaming or gambling addiction rarely appears overnight — it develops gradually. The signs below can help you recognize whether you or someone close to you may need support:
Every member at rabje has full control over their own gaming experience. Our platform offers the following limit-setting options:
These features are easy to activate and, once in effect, cannot be changed before the set period ends — keeping you protected through technology rather than willpower alone.
If you feel gaming is having a negative impact on your life and you need an extended break, self-exclusion is the right tool for you. It is rabje's most powerful protection feature.
Let us know via live chat or email that you want to self-exclude. You do not need to give a reason.
Choose from a 3-month, 6-month, 1-year, or permanent Self-Exclusion period.
The account will be locked immediately upon request and cannot be unlocked before the set period expires.
Any remaining balance in your account will be returned to your registered mobile banking account.
If you choose to return after the set period, that is entirely your decision. We will be here to offer guidance whenever you need it.
We don't always notice when our own gaming habits become problematic. Family members or friends are often the first to see it. If you believe someone close to you is struggling with problem gaming:
Rabje can place limits on or temporarily suspend an account at the request of a family member, provided adequate proof of identity is verified.
Assess yourself — know the right step to take at every stage.
Playing within budget, taking losses in stride, and keeping gaming as a leisure activity rather than a priority.
You are occasionally going over budget or playing longer than intended. Start using the limit-setting tools now.
You are regularly exceeding your own limits and chasing losses. Get help now.
Gaming is seriously affecting your life. Activate self-exclusion immediately and seek professional support.
All the tools you need to keep your gaming experience safe and in control.
Set your own daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the specified period ends.
Set how long you want to play in one session. When time is up, you'll get an automatic notification and be encouraged to take a break.
From 3 months to permanent — keep your account fully closed for any duration you choose. There is no way to reopen it before the period ends.
Take a temporary break for 24 hours up to 30 days. You will not be able to log in during this period, but your account will not be closed.
A pop-up reminder will appear every 30, 60, or 90 minutes to let you know how long you have been playing.
Decide in advance how much you can afford to lose in a session. Once you hit that limit, the game stops automatically.
We believe it is our responsibility to create a safe gaming environment.
Age verification is mandatory when registering at rabje. No account is activated without confirming the member's age via NID or another valid identity document.
Our customer support team is specially trained in responsible gaming. They offer help without judgment.
If unusual gaming patterns are detected, our system automatically alerts the member and offers support.
You can view your complete gaming history, win/loss record, and detailed spending breakdown at any time.
Limits take effect as soon as they are set. Reductions apply immediately; increases are subject to a waiting period.
If you're dealing with stress beyond gaming addiction, our team can point you toward professional support.
What our members want to know.